Privacy Policy
Our commitment to keeping your information safe
We appreciate that you may have concerns about the personal information we collect and how it is used and shared. We can assure you that we always take great care to store and handle your personal information. Among other things, we strictly comply with all applicable Australian privacy laws including the Privacy Act 1988. We will take all reasonable steps to store your personal information securely. After all, it is in our interests to make sure you feel confident in dealing with us.
Why we collect information
We collect information so that we can provide you with exceptional service. We need this information to deliver products and services to you, to complete your transactions and to better understand your requirements and preferences, allowing us to provide you with offers that are of greater interest or benefit to you.
How we collect this information
We store your information so that you don't have to re-enter your details every time you hire or shop with us.
What we collect
The information we collect includes your name, business name, address, delivery address, phone number and e-mail address.
Sharing your information
We may need to pass personal details such as your name, business name, address and telephone number to service providers who perform some of our deliveries. This may include major delivery companies, courier services and third party fulfilment contractors.
Our e-commerce sites use a security measure called Secure Sockets Layer (SSL) technology. SSL locks all your critical information in an encrypted envelope, making it extremely difficult for this information to be intercepted. Our SSL technology is the industry standard in Internet security.
About cookies and what they tell us
A cookie is a small amount of information sent from a web server to your computer when you use our web site. This information does not personally identify you. It simply tells us what areas of our site your computer has visited. It also tells us if you have selected a product and put it in your shopping basket, it does not tell us your personal identity unless you are registered with us.
Direct marketing by mail and email
If you do not wish to receive promotional material from us, please uncheck the relevant box when you register with BabyLend. If you no longer wish to receive these promotional material please amend your preferences in “my account”, if you no longer wish to receive promotional emails please unsubscribe by clicking the unsubscribe link at the bottom of the promotional email you have received.
Data Protection
All personal information collected by BabyLend is protected by the Privacy Act 1988 (Commonwealth of Australia). Any and all information collected at this website – including application form content and email addresses – will be kept strictly confidential and will not be sold, re-used, rented, loaned or otherwise disclosed to a third party, except where prior written permission is obtained from the individual who supplied the information and to whom the information refers.
No attempt will be made to identify users of their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.
Any personal information provided to BabyLend by site users will be treated with the utmost care, and will not knowingly be used in ways not explicitly consented to by the user who supplied the information and to whom the information refers.
Changes to our privacy policies and practices
Our privacy policies and practices may be reviewed and updated from time to time. Any changes will be posted on this page. We encourage you to check this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about our privacy policy or how we handle your personal information, please contact us through our website or by email.